Privacy Statement
Last Updated Dec 20, 2024
Our Privacy Policy
Ctrl Alt Restore is committed to protecting your right to privacy. We want to be sure that we are providing you with details about the information we collect while doing business.
When we collect your Person Information
Ctrl Alt Restore may collect personal information such as the name, address, phone, and email. All data collected will be stored on a secured password protected system. These will be used for service records to maintain quality of service. We do not collect this information to sell or otherwise give to any third party companies.
When You Visit Our Web Site
When you connect to our web site, Ctrl Alt Restore uses secure encryption to protect your privacy provided by Cloudflare. We may use Non-persistent cookies that do not reveal your identity and are only temporary. The non-persistent cookie are temporarily stored to memory and is automatically discarded when you end your browser session.
When we work on your devices in our office
When we work on your devices at our office we may collect personal as well as computer and peripheral usage information in order to be able to recommend appropriate services and products to you. This information is stored in a secure password protected environment and is used by our company to work on the appropriate service. When you choose to do business with us in our location, we may create backups of your critical data utilizing industry standard practices in order to protect that data during the course of service. We carry no liability for lost data, but we believe protecting your data initially puts you in the best situation to maintain privacy in the case of lost or damaged data. We do not store your backups on site, These backups are removed from our systems shortly after service has been completed, within one to two weeks of service. If you wish to not have your data backed up during service, Let our technician know.
When We Come to your Home or Business
The same policies apply when we come to your home or business as when you visit our office.
When You Provide Us With Your Email Address or phone number
We may ask for you email address or phone number to store on file. Your email address and number will not be shared with any third party companies or others outside of our organization. Your email address and number will primarily be used for contact purposes and to provide updates on the status of your service.
When You Choose to Receive Email From Us
From time to time you may receive emailed information about our services. We are committed to protecting your privacy. We are the sole owner of all information collected at this site, and you have our pledge that we will not sell, share nor rent this information to others in any way without your explicit permission.
When You Leave Our Site
Ctrl Alt Restore has no control over the privacy practices of sites outside our web domain. If you follow a link to another Web site, read the site's privacy policy and contact their administrator with your privacy-related questions.
Our policy for children Under the Age of 13
Ctrl Alt Restore strongly encourages parents of young internet users to play an active role in monitoring their children's online activity. Children under the age of 13 should not submit service requests or other inqueries without the prior consent of their parent or legal guardian.
Additional Information
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of ourselves and others. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.